Help & Advice

What is domiciliary care?

Domiciliary care, also known as homecare, is the delivery of a range of personal care and support services to individuals in their own homes.

The care delivered can range from a 30 minute check to ensure that the individual has taken prescribed medication, lunch, etc.

Domiciliary care is aimed to promote and develop the independence of Service Users by encouraging individuals to do as much as possible for themselves and take part in social activities

Areas of service

Our current areas of service are Kinmel Bay, Rhyl, Prestatyn and Denbigh.

We will expand this area should the need of the service demand.

Complaints Procedure

Coastal Homecare Ltd. has a formal complaints policy and a copy of which will be enclosed for the client’s information in the Citizen’s guide.

We will also welcome any positive feedback.

Volunteering opportunities

We have volunteers who are gaining office experience at Coastal Homecare Ltd in a supervised environment.

We are also able to offer opportunities to college students who need a work experience placement. We will pay for and Enhanced Disclosure and Barring service check for volunteers.